Q: How far in advance should I schedule?
A: In most cases, customers in need of cranes contact the crane rental service days in advance. This helps them secure a schedule that is convenient for them. If the project is not large-scale, it can be scheduled on the same day you called. More extensive and labor-intensive jobs require more time, especially projects that necessitate permits.
Q: How can I determine the type of crane suitable for the job?
A: The best thing to do is to contact a knowledgeable staff from the crane rental company to ensure the accuracy of the crane that will be dispatched to the site. Most crane rentals offer free onsite inspection so that they can tell you the kind of crane suitable for your job.
Q: What details should I provide the dispatcher?
Before you call the rental company, be sure to have the following information with you:
- The exact address and description of the site
- Special instructions and conditions, such as overhead obstructions, wires, trees, directions, and others
- Type of materials being lifted and their number
- The accurate weight of the items
- Lifting dimensions: the height of the structure, access to the building, and the horizontal distance from crane to the load being lifted.
- How much time it requires to complete the job to set the schedule correctly
Q: Is it possible to schedule crane after hours or weekends?
A: Yes. We are open from 6 a.m. to 5 p.m. every weekday. You can call anytime during these hours to set an appointment and check the availability of our service. In case of emergency services, you can call our number and talk to our professional representative to assist you with your concern.
Q: Are permits required?
A: Yes, but you don’t have to worry because Economy Crane Service Pensacola will get the job done on your behalf. We will get in touch with the permit provider and set the schedule with them.
Q: How far do you offer your crane rental service?
A: Rest assured that we can travel to any point, any time, at your convenience.
Q: Do you add charges for traveling to more than one site?
A: No. We don’t compute the charge by the number of job sites but on the accumulated time.
Q: Do you charge for travel time?
A: Like what was mentioned above, we charge based on the accumulated hours, whether the crane is at the site or on the road.
Q: Why was the crane dispatched to the site larger than what I preferred?
A: We take great pride in our large fleet of cranes of different types and sizes. Our goal is to arrive on time on the job site, which is why we have a back-up in case the crane you need is still being used by a previous client. We routinely dispatch another crane than the one originally asked for. Even if you get a larger crane than what you initially ordered, we will not charge you a higher rate.
Hours of Operation
Monday – Sunday 6:00 am to 7:00 pm